Return & Refund Policy – EsthyGifts

Last updated: May 23, 2026

Welcome to EsthyGifts. We value our customers and aim to provide quality fashion products and excellent customer service.

Returns

Customers may return eligible items within 14 days of receiving their order.

To qualify for a return:

• Items must be unused and in their original condition.

• Items must have all original tags attached.

• Items must be returned in the original packaging.

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items

• Worn or washed items

• Personalized or customized products

• Undergarments and certain accessories for hygiene reasons

Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact Us

If you have questions regarding returns or refunds, please contact us at:

Email: esthygifts@gmail.com